I can't log with my email address !

In the event of connection problems:

• Make sure that the email address you enter is the one you used when you registered with Michelin Truckfly.
• Check that your email address is correctly spelt, a typing error may be the cause of the problem for example.

✅ If your e-mail address is correct and valid, please click on ‘forgot password’ on the login form, or click directly on this link.

A password reset email containing instructions will then be sent to your mailbox.

❌ If you do not receive an email, be sure to check :

• your “spam” or “junk emails” folders.
• the email address provided is the one you used when registering on Michelin Truckfly.

Once you have clicked on the reset link in the email, all you have to do is enter a new password, confirm it and then click on the "Change my password" button.

If you signed up using Facebook or your phone number, please read this article : "I signed up with my Facebook account or via my phone number and I can't log in anymore!"

If, despite our advice, you are still unable to connect, please contact us via this contact form.

We will do our best to help you as soon as possible :)